![]() to help provide fast answers to frequently asked questions (FAQs). Second is messaging tools, where WhatsApp will offer smart messaging tools like quick replies, etc. WhatsApp Business as the name suggests plans to make simpler for smaller, medium businesses to connect with the customers. So an SMB will be able to create their profile, which will be highlighted to regular users on WhatsApp. First is Business Profiles, which can help customers with useful information such as a business description, email or store addresses, and website. Some features of the WhatsApp Business App will be as follows. WhatsApp Business app plans to make it simpler for smaller businesses to connect with the customers. What features will WhatsApp Business app offer? WhatsApp’s blog says “the app is rolling out around the world in the coming weeks”. ![]() However, as we have pointed out WhatsApp Business is not yet available for download in India, so even if you are an SMB owner, you will have to wait for its launch that should be soon. ![]() For those of you who prefer WhatsApp for sending pictures and good morning messages, then the current version of the app is good enough. For instance, if you run a small online clothing company or have a local grocery store or bakery, then WhatsApp Business app can then help you connect more efficiently with your customers. WhatsApp Business app is meant for small businesses so unless you own one, this might be of no use to you.
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